Welcome and thanks for reading!
We know policies can be a bit long and tedious to read, so we’ve tried to focus on the key information you need to know about the type of information we collect, why we collect it and what we do with it. We want to thank you for using our products and services and for trusting us with your data. It is important to us that you read and understand the contents of this section.
To start things off, here are some descriptions and explanations for the more common questions we receive around privacy and security.
Owner information – We limit this to first name + last name + email address for each user, in association with their unit. This information is uploaded into the bazinga! platform.
Staff training + education – Our employees are held to strict privacy policies regarding user data. All bazinga! employees are mandated to take an internal annual course on Data Privacy.
Content posted to platform – We’re not held responsible for the content posted to the Loop. It is at the discretion of the administrator to decide what is allowed or not.
bazinga! access – bazinga! employees have access to community data for the purpose of software design and improvements, and customer support tickets related to bugs or questions about the software and account management. Owner information can be viewed by bazinga! regardless of whether the owner registers as a user of bazinga! User information can be deleted from the system upon request at any time by Tribe or the Strata Council.
Third Party apps – Registered bazinga! users’ “owner information” is accessible by Third Party apps that use software applications to support Development and Customer Support teams. Note: Unregistered user information is not accessible.
- Amplitude – Analytics app. Shows login date/timestamp by user (searchable by email address to ensure accuracy). Only used for troubleshooting by bazinga!/Tribe support.
- Segment – App that connects bazinga! to Amplitude, as bazinga! does not have a built-in integration.
Liability reimbursement – The $50 liability reimbursement outlined in the Terms & Conditions is in line with industry standards. IE, Equifax had a data breach in 2017 [146M users in US + 19k in Canada] offered one (1) year of free product was provided to their customers in the form of credit monitoring. The information that was breached was credit card records containing names, addresses, credit or debit card numbers, expiry dates and Social Insurance Numbers. Typically the restitution to a user involved in a data breach is based on a benchmark for whether the breach of personal information poses a risk of bodily harm, humiliation, damage to reputation or relationships, loss of employment or professional opportunities, financial loss, identity theft, negative effects on credit record or damage to or loss of property.
bazinga! hosting – Bazinga! is hosted on Canadian servers via Microsoft Azure. Microsoft leads the industry in establishing clear security and privacy requirements and then consistently meeting these requirements. Azure meets a broad set of international and industry-specific compliance standards, such as General Data Protection Regulation (GDPR), ISO 27001, HIPAA, FedRAMP, SOC 1, SOC 2 + SOC 3. bazinga! uses HTTPS:// protocol for the web application and uses TLS to secure communications. All data transmitted is encrypted to ensure confidentiality.
Our dedication to trust and transparency – Since its inception, bazinga! has not experienced a breach in security.
Who can I contact with a question or concern? – bazinga!’s Privacy Officer is available by phone or email [1-888-773-8381 or firstname.lastname@example.org] to answer any questions or concerns about how your data is stored or used. bazinga! complies with all requirements under the Federal private sector privacy law, PIPEDA.
Date last revised: October 4, 2018